Shipping Policy

 IMPORTANT UPDATE: Courier Deliveries

  • For the delivery of parcels requiring a signature, the courier will knock on the door as usual and step back two meters, or as far back as safe.
  • They will wait for the occupant to come to the door, ask for the recipients' name, and leave the parcel in a sensible place for the customer to pick up when the driver leaves.
  • If no one comes to the door, they will leave a card and return the item to the depot as usual.
  • For other services, the courier will try to minimize physical contact as much as possible.
  • These changes come into place immediately will be reviewed regularly.

Your understanding and patience would be highly appreciated. Self-isolate, Wash your hands, maintain social distance, stay home, keep a check upon friends, family & elderly via other indirect means. Be Kind, Be Safe & Take Care!

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Most of our products are stored at our Christchurch Warehouse. We also have Warehouse outside New Zealand (AU, USA etc.). We only sell top quality 100% genuine Branded products which are Original & Authentic. We do not sell expired, imitations, knock-offs or duplicate products.

We offer FREE SHIPPING on all Orders. We can offer pick-ups in Christchurch CBD, please contact us for more details.

Shipped From  Delivery Time-Frame
Local - NZ Warehouse

1-5 Working Days 

via NZ POST
International Warehouse

7-14 Working Days 

via DHL, AU POST & ARAMEX 

 

NOTE: Please check Product Description of each Product before making purchase. There are a lot of Fragrances which we will ship directly from our International Warehouse:

***NOTE: DIRECT IMPORT DELIVERY TIME-FRAME IS 7-14 BUSINESS DAYS***
>> SHIPPED FROM OUR OVERSEAS WAREHOUSE(AU, USA etc.) 
>> FULLY TRACKED COURIER SERVICE VIA DHL, FED-EX, AU POST etc. 
>> ALL PRODUCTS ARE SUBJECT TO NZ CUSTOM CLEARANCE, WHICH MAY CAUSE DELAY IN DELIVERY FOR SOME CASES. 
>> CHECK GST & DUTY - FOR PURCHASING GOODS/TOTAL ORDER VALUED OVER $1000 NZD: 
https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/

Just in case, if we are not able to ship any pending orders, we will notify the respective customers and will take appropriate action.

  • For products which are at our Christchurch Warehouse , we ship via Courier Post & Post Haste. 
  • PLEASE NOTE :- By default, all of our delivery parcels are left without obtaining receiver's signature(Parcel with Authority To Leave). To use 'Signature Required' delivery option (at no extra cost), please mention specifically in the delivery instructions every time you place your order.
  • Full tracking is provided from our warehouse to end-mile delivery address. Tracking details are shared via email as soon as your order is packed & made ready for dispatch.
  • We also ship to PO Box addresses in New Zealand(only).
  • For shipping to Australia or an overseas address, please contact us. All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the exact value of the items in your order directly on your package – the value is the retail cost. We cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees. We do not take any part in such illegal practices.

For any questions or concerns, please feel free to contact us at:-